How to grasp the success of ERP launch, what issues should we consider?

Abstract: Combined with the current status of ERP system implementation in our country, it is analyzed that there is a mixture of project implementation consulting providers in the current predicament. Furthermore, in response to the problems found, a corresponding future development strategy was proposed, that is, the introduction of project supervision. These thoughts really examine the existing problems in the implementation of the ERP system, and put forward practical solutions based on this, so they are of practical significance.

Keywords: ERP system, implementation, project supervision

ERP system refers to a comprehensive information platform that is supported by information technology and uses advanced enterprise management ideas to systematically integrate various resources inside and outside the enterprise. Such a brand-new and complete management mechanism has been recognized and accepted by more and more enterprises in our country. However, in the nearly 30 years since ERP system was introduced into China, the status quo of its implementation is not optimistic. Relevant parties surveyed the companies that purchased ERP software in my country and found that in all ERP system applications, 10%-20% successfully achieved system integration on schedule and on budget, and 30% did not achieve system integration or partial integration. 40%, while the total failures accounted for 40% to 60%, and most of the companies that have succeeded in implementation are foreign-funded companies. Tools of strategic significance, if not fully utilized, are actually a waste of resources. At this time, the reasons for the dilemma of the effective implementation of the ERP system need to be analyzed urgently. This article will try to analyze the mixed level of the project implementation consulting provider, and give the internal and external two-way solutions.

1. Project implementation consulting providers are mixed

In terms of management system, the ERP system (enterprise resourcees planning) is a very large and complex enterprise resource management system that integrates modern enterprise management concepts, basic data, and business processes, and includes various computer software and hardware. It can be seen that the implementation of ERP system requires not only the technical support of software product development consultants, but also the management theory of management consultants. In the preparation stage for the implementation of the ERP system, the responsibility of the management consultant is to assist the company in collecting current information, and then analyze the existing problems of the company, and combine the needs of the company to formulate a practical ERP system plan for the company. In the early stage of the system, management consultants need to train employees. This includes not only technical training, but more importantly, management awareness training. The ultimate goal is to help the company improve its management mechanism. In the process of system implementation, management consultants should assist enterprises in business process reengineering.

It can be seen that competent management consulting consultants can help companies make better use of the ERP management system, but the current project implementation consulting providers are mixed, and the management consulting agency system is not sound. As a demander, enterprises face the intricate ERP supply market, and it is difficult to choose suitable ERP products, suppliers and consulting companies. Even if you choose a consulting company that suits you, you cannot judge whether the supplier can maximize the benefits of the enterprise during the implementation process, and whether it can adopt the best model for the enterprise, nor can it supervise whether the supplier can reduce the cost to the greatest extent. . The incomplete solution of the problem of information asymmetry between Party A and Party B makes this dilemma inevitable. At this time, the implementation of the enterprise will inevitably bear great risks.

2. Two-way countermeasures inside and outside

Faced with such an unfavorable market environment, companies must adopt internal and external two-way countermeasures to better respond to risks.

(1) Project supervision of external introduction

Introduce a third-party project supervision, the responsibility of the supervisor is to act as an independent third party to review and supervise all the work of the management consulting company, to ensure the interests of the enterprise and the rights of the implementer. This system is similar to the supervision of auditing over accounting. The supervision system of ERP projects refers to the comprehensive, whole-process and dynamic monitoring and management of various resources involved in the implementation of the project and the goals that should be achieved during the entire ERP project implementation process, thereby reducing A modern supervision and management system for project risks

1. Establish a standardized ERP project supervision system.

It is necessary to formulate clear and quantitative ERP application goals, ERP project risk management, ERP project quality assurance system, implement ERP project supervision system, implement ERP application performance evaluation system, establish ERP application performance evaluation system and supervisory control feedback mechanism. The content and scope of ERP project supervision should include the entire process of the ERP project, not just the software implementation part of the ERP project, but also include enterprise demand analysis, goal setting, feasibility study, overall planning, software selection, management innovation and project implementation And other aspects of the assessment.
After the establishment of a standardized ERP project supervision system, every practitioner will be restricted by the system, perform duties within reasonable specifications, and the violation of the system will also be punished several times higher than the benefit. Under such a system, the possibility of violations by practitioners is objectively reduced.

2. Establish professional standards for ERP implementation professionals.

It is necessary to establish professional standards for ERP implementation professionals, and establish sound legal regulations in terms of qualifications, performance assessment, and job title evaluation. Ensure that the supervision mechanism is truly functioning, so that the advanced ideas and technology of ERP can be successfully integrated into Chinese enterprises, and the enterprise’s competitiveness and anti-risk ability can be improved.

Software vendors often make such propaganda: What we sell is not products, but services. This shows that the implementation and application of ERP cannot be done once and for all, and the services of software vendors do not just stay in the supply stage. In the system operation stage, the implementing enterprise needs the continuous service of the software company, and the implementing enterprise establishes long-term cooperation with the software company to ensure the interests of the enterprise and the rights of the implementer. However, social progress cannot be based on morality. A sound system is the real guarantee. Just like the clean government system in Western society, it does not mean that their politicians have high moral qualities, but more importantly, they are restricted by the system. When the system is sound and everyone performs their duties, the system can be truly and steadily advanced.

(2) Training of internal deep-level employees

Despite the technical support of the software company, the mainstay function of the project team in the implementation of the ERP system is the mainstay. The responsibility of these technicians lies in the implementation and maintenance of the system. This requires them to be relatively high. Therefore, comprehensive and professional technical training helps them to be truly familiar with the ERP architecture and core technology, and then independently deal with the problems that arise in the operation of the system.
Managers are the backbone of business management. They must be trained in basic ERP and computer knowledge, change their outdated management concepts, and improve their management level and system operation capabilities. Through training, users at all levels must not only clarify what ERP is, but what changes its implementation will bring to the enterprise, and clarify how personnel in various positions perform new work methods after the implementation of ERP.

More importantly, all employees of the company are required to establish an awareness in the depths of their minds: ERP is an enterprise’s business, as well as its own business, and is related to the company’s survival and development. ERP is not an image project, not a brand to show off, but the most important part of every employee’s work. ERP is closely connected with the work of each employee. All businesses of the company are carried out around ERP and realized through ERP. The company, departments, employees and each of their specific tasks are closely related to ERP and fully integrated into a whole. Only after all employees of the enterprise have enough attention and correct understanding of ERP, can ERP have the possibility of successful implementation.

The huge economic potential contained in the implementation of the system truly recognizes the necessity, importance and urgency of the implementation of the ERP system. Looking at our current implementation situation, we found that the real implementation of the ERP system has a bumpy development path. In terms of external factors, project implementation consulting providers are mixed. Faced with difficulties, then think about it, and propose solutions in a targeted manner. Introduce project supervision from outside, and use the system to protect power and avoid risks. Internal deep-level staff training, comprehensive and professional technical training for project team personnel, transformation of management concepts of management, and establishment of employees’ sense of responsibility, thereby ensuring the successful implementation of the ERP system. All thinking will be transformed into real productivity when given practice, perfect the implementation of the ERP system, and promote the development of China.

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